Data Processors
Data Processors
A list of Data Processors engaged by Experiences who may receive Personal Data is available here. If you are subject to the GDPR and have objections to a Data Processor addition, please contact the Experiences Privacy Officer via the Contact & Questions area at the bottom of this Privacy Statement. Objections to Data Processors may impact the Services which can be offered or provided to you by Experiences.
Current Data Processors
Note: While we make every effort to keep this list up to date, it may not include temporary, legacy, or limited-scope processors used in the course of maintaining or supporting our services. If you have specific questions about vendors not listed here, please contact our Privacy Officer.
Amazon Web Services (AWS)
Purpose: Hosting infrastructure for our production systems
Data Processed: Names, email addresses, phone numbers, booking metadata
Location: United States
MongoDB Atlas
Purpose: Primary customer and booking database
Data Processed: Names, email addresses, phone numbers, booking metadata
Location: United States
Shopify Inc.
Purpose: E-commerce platform and API provider
Data Processed: Store data, customer identifiers, order and booking metadata
Location: Various (US, EU)
Intercom Inc.
Purpose: Customer support and in-app chat
Data Processed: Email addresses, support messages, chat context
Location: United States
GitHub (Microsoft Corp.)
Purpose: Source control and deployment pipelines
Data Processed: Application code, environment credentials
Location: United States
Google Workspace
Purpose: Internal communication and documentation
Data Processed: Internal emails, team documents, limited customer metadata
Location: United States
Sentry.io
Purpose: Application monitoring and error reporting
Data Processed: Technical logs, stack traces, and metadata that may include user IDs or email addresses
Location: United States
DigitalOcean
Purpose: Backup compute infrastructure and overflow environment (legacy use)
Data Processed: Internal application data, development backups
Location: United States
Zoom Video Communications
Purpose: Video conferencing for vendor and customer support calls
Data Processed: Participant names, emails, and meeting metadata
Location: United States
Contact & Questions
Email: privacy@experiencesapp.com
Subject: Data Processor Inquiry